For a restaurant, a customer leaving with a bad taste in their mouth is the ultimate faux paus. And we’re not just talking about food. A stellar user experience when ordering from a restaurant’s app can be a differentiator in this competitive industry. Rob and Tim chat about their experience building a delivery app for a Midwest pizza chain, then take a trip further down memory lane to the hip days of AOL, floppy disks, AIM, and Space Jam.

In this episode, you will learn:

• When a restaurant might consider building a custom delivery app


• Where to look for UX inspiration


• What payment integration options exist


• The importance of finding the ideal flow to get customers in and out of the app quickly


• Which features and integrations add complexity but also increase productivity


• How to use push notifications to provide value to your customers


• The interesting data you can gather from live order tracking

This episode is brought to you by The Jed Mahonis Group, where we make sense of mobile app development with our non-technical approach to building custom mobile software solutions. Learn more at https://jmg.mn.

Recorded October 2, 2020 | Edited by Jordan Daoust | Produced by Jenny Karkowski

Show Notes:

• Building a 3-sided marketplace episode: Solving the Chicken and the Egg Problem with On-Demand Mobile Apps


• Green Mill app


• Green Mill app case study